Privacy Policy

Last updated: May 2026 | Version 1.0

1. Who We Are

TerraQuantis Ltd is a climate-technology company providing lifecycle assessment (LCA) software for construction professionals. We help engineers, architects, and contractors quantify embodied carbon in buildings and infrastructure projects.

We are registered as a limited company in Scotland. Company Registration Number: SC847338.

Registered address: Edinburgh, United Kingdom

Contact email: info@terraquantis.com

ICO Registration Number: ZC101878

2. What Personal Data We Collect

We collect only the minimum data necessary to provide our services. When you register an account or express interest in TerraQuantis software, we collect the following:

Company name
Account holder name
Email address

We do not collect payment card details, national insurance numbers, sensitive personal data (as defined under UK GDPR Article 9), or any data from individuals under the age of 18.

3. How We Use Your Data

We use the data we collect for the following purposes:

To create and manage your TerraQuantis account
To communicate with you about your account, beta testing participation, or software updates
To respond to enquiries submitted via our contact form
To notify you of our commercial software launch and relevant product developments
To comply with our legal obligations

We do not use your data for automated decision-making or profiling.

4. Our Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

Contract performance (Article 6(1)(b)) — processing your account details is necessary to provide you with access to our software and services.
Legitimate interests (Article 6(1)(f)) — to send relevant product communications to registered users and beta testers, where we have assessed that our interests do not override your rights.
Consent (Article 6(1)(a)) — where we have specifically asked for your agreement, for example when signing up to receive updates or marketing communications.

You may withdraw consent at any time by contacting us at info@terraquantis.com or using the unsubscribe link in any marketing email.

5. Who We Share Your Data With

We do not sell your personal data to any third party. We may share data with trusted third-party service providers who assist us in operating our website and services, strictly under data processing agreements. These may include:

Website hosting and infrastructure providers
Email delivery platforms used to communicate with users
Analytics tools used to understand website usage (see Section 8 on Cookies)

All third-party processors are contractually required to handle your data securely and only as instructed by us.

6. International Data Transfers

Some of our third-party service providers may be located outside the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V, including reliance on the UK Government’s adequacy decisions or use of UK International Data Transfer Agreements (IDTAs).

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Specifically:

Account data (company name, account holder name, email) is retained for the duration of your account and for up to 2 years after account closure, unless you request earlier deletion.
Enquiry and contact data is retained for up to 12 months following resolution of the enquiry.

When data is no longer needed, it is securely deleted.

8. Cookies and Website Analytics

Our website (www.terraquantis.com) uses cookies and similar tracking technologies. These include:

IONOS SiteAnalytics — used to track and understand how visitors use our website. This service may collect data about your activity on our site.
Website translation services — a third-party translation tool which may collect data to deliver translated content.

When you visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time via the Privacy Settings panel on our website.

For more information about cookies generally, please visit the ICO’s guidance at ico.org.uk.

9. Your Rights Under UK GDPR

As a data subject, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to ask us to correct inaccurate or incomplete data.
Right to erasure — to request that we delete your data in certain circumstances.
Right to restriction — to ask us to limit how we process your data.
Right to data portability — to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent — where processing is based on consent, to withdraw it at any time.

To exercise any of these rights, please contact us at info@terraquantis.com. We will respond within one calendar month. We will not charge a fee for handling your request in ordinary circumstances.

If you are unsatisfied with how we handle your request or believe we are processing your data unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

10. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Access to personal data is restricted to authorised personnel only.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. The most current version will always be available at www.terraquantis.com/privacy-policy. Where changes are material, we will notify registered users by email.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@terraquantis.com
Website: www.terraquantis.com/contact
Registered address: Edinburgh, United Kingdom

TerraQuantis® is a registered trademark. TerraQuantis Ltd is registered in Scotland (SC847338) and registered with the Information Commissioner’s Office under number ZC101878.